All TopSchool guides
Find a guide for your next teaching task, or choose a category overview to explore the topic.
Getting started
Make a short lesson starter with PLAI, check it for your learners and keep it for later.
2 min guide Get accessSign in to TopSchoolGet into your TopSchool workspace using the account and sign-in method you use for school.
2 min guide Get accessAccept an invitation and verify your emailUse your school’s invitation or email-verification message to finish setting up access.
2 min guide Find your wayFind your way around TopSchoolFind Chat, teaching tools, resources and account help without losing track of your next task.
2 min guide Find your wayReplay the introduction tourRevisit the introduction when you would like a guided refresher.
2 min guide Understand PLAIGet to know PLAI: Chat and AI toolsChoose a conversation or a guided tool to suit the teaching work you want to do.
2 min guideChat & AI tools
Ask PLAI a focused teaching question and refine the answer through follow-up messages.
2 min guide Create with ChatGive PLAI the right teaching contextHelp PLAI understand the learners, lesson and constraints behind your request.
2 min guide Create with ChatChoose a PLAI version and thinking modeChoose the PLAI version and, in PLAI 2.0, the thinking mode for your next request.
2 min guide Create with ChatAdd files to a chatAttach a file to your request and tell PLAI what to do with it.
2 min guide Create with ChatUse voice input in ChatSpeak your request, check the text and send it when you are ready.
2 min guide Keep workingFind and manage previous chatsReturn to a previous conversation and keep its name and location easy to recognise.
2 min guide Keep workingOrganise chats into foldersGroup related conversations so you can find them when you return to a topic or class.
2 min guide Create with toolsFind the right AI toolFind a guided tool that matches the resource or teaching task you have in mind.
2 min guide Create with toolsSave favourite AI toolsKeep the AI tools you use often together in My Favourites.
2 min guide Create with toolsCreate a resource with an AI toolComplete a tool’s teaching brief, generate a draft and check it before saving or sharing.
2 min guide Create with toolsCreate and use a Teaching AssistantCreate a reusable teaching brief and select it as context for relevant conversations.
2 min guide Solve a problemWhen PLAI cannot answer or the answer needs workChoose a useful next step when a response fails, misses the point or needs correction.
2 min guideTeaching resources
Turn a generated draft into a resource that fits your lesson, then save the changes you want to keep.
6 min guide Prepare your resourceSave your work and reopen it laterKeep the right version of your work: the conversation, the editable resource, a file in Resources or a download.
6 min guide Prepare your resourceCreate and edit a quizReview the questions and answers in a generated quiz, make your changes and save it before sharing.
6 min guide Prepare your resourceCreate, annotate and download an imageCreate an illustration, add useful labels and download the finished image for your lesson.
6 min guide Share or reuseCopy, print or download a teaching resourceCopy a Chat response or create a PDF, Word or printed version of a teaching resource.
6 min guide Share or reuseReuse an existing teaching resourceFind earlier work and adapt it for a new lesson while keeping track of the original and any copies.
6 min guide Organise your libraryFind files and resourcesFind the file you need by choosing the right library, searching by name and checking type filters.
6 min guide Organise your libraryOrganise files and foldersCreate a clear folder structure and use the available file actions without losing track of shared work.
6 min guide Organise your libraryUpload files to ResourcesUpload lesson files to the right destination and wait until they are ready to use.
6 min guide Connect your filesConnect and use Google DriveConnect the intended Google account, import useful files and check the results in your library.
6 min guide Solve a problemFix file upload or processing problemsWork out whether a file failed to upload or is still being processed, then take the next useful step.
6 min guide Solve a problemFix Google Drive connection problemsCheck the account, connection and file permissions without re-importing work unnecessarily.
6 min guideClasses & students
Create a class from Classes & Students, add its teaching context and resources, then confirm the setup. You can add students afterwards.
5 min guide Set up a classEdit class details and teaching contextKeep class details and context current so you and your colleagues can recognise the class and provide PLAI with useful teaching information.
5 min guide Manage studentsAdd or remove students in a classUse the class roster to add an existing student, create a student where available, or remove a membership that is no longer needed.
5 min guide Manage studentsView and update a student profileOpen a student from a class roster to review their information, notes and access status. Change only the fields or actions available to your role.
5 min guide Manage studentsAdd and manage student notesAdd a short, useful observation to a student’s record, choosing its audience before you save it. You can manage notes through the actions available to your account.
5 min guide Maintain your classesArchive and restore a classArchive a class to move it out of the active class list. Use the archived-classes view to find it again and restore it when needed.
5 min guide Connect your classesImport classes from Google ClassroomConnect the Google account you use to teach those classes, choose the classes to import, then check the resulting TopSchool rosters.
5 min guide Solve a problemFix class or student access problemsStart by identifying what is missing: a class, a roster entry, a profile action or a student’s sign-in access. Each points to a different check.
5 min guide Support studentsReview and close student help requestsRead a student’s request and its activity context, acknowledge it, and close it after the appropriate follow-up.
5 min guideAssignments & study rooms
Coming soonAssignments and study rooms are coming soon. Step-by-step guides will be available here when they’re ready.
Account & support
Use Teaching Profile to describe your teaching and preferences. Keep it current, then check the class context again when you start a specific task.
5 min guide Profile and accountSet your AI response preferencesChoose how you would like PLAI to respond in Teaching Profile’s AI Behavior tab, then save the preferences you want to use.
5 min guide Profile and accountManage your account settingsOpen Teaching Profile’s Settings tab to review your contact and account settings, including language, time zone, phone and password controls.
5 min guide Access and securityReset your passwordUse Forgot password on the sign-in page to request a reset email. Follow its link, choose a new password and return to sign in.
5 min guide Access and securityFix sign-in problemsCheck the account, sign-in method and message on the page first. This will help you recover access without changing the wrong account.
5 min guide Access and securityWhy a feature or tool is missingA missing area, tool or button can depend on your account, selected PLAI version or school’s available features. Start with the specific item you cannot find.
5 min guide Access and securityUse TopSchool safely with student informationShare only the information needed for your teaching task, check the audience before saving or sharing, and keep access credentials private.
5 min guide Get helpContact support or send feedbackIf you can sign in, use Support in your account menu to send a question, report a problem or share an idea. If you cannot sign in, ask your school administrator for an access check or email hello@topschool.ai.
5 min guide For school administratorsManage school details and settingsIn the school administrator workspace, use Profile to maintain the school name, logo and other school details. Save text changes and check the resulting profile.
5 min guide For school administratorsManage school users and permissionsUse Users & Permissions in your school administrator workspace to invite staff and manage their school roles.
5 min guide For school administratorsManage school structure and shared resourcesUse Education System for the school’s stages and levels, and School Resources for documents teachers should be able to find.
5 min guideNeed a hand?
Start with the problem you are seeing. These guides will help you find the next step.