A navigation area is missing
Check that you are signed in with the school account you expected.
Use Why a feature or tool is missing to check availability and access; a different menu does not by itself mean your work has been deleted.
Use the main navigation to move between teaching tasks, and the account menu for personal settings and help. The areas you see depend on your school and account access, so start with the task you want to complete.
Choose New Chat to begin a conversation with PLAI. Use Saved Chats when you want to continue earlier work. Before leaving a response that is still generating or a resource with unsaved edits, read any warning and decide whether to stay.
Open AI Tools when you want a form that prompts you for the details of a teaching task. Browse or search the catalogue, read a tool’s description and open it to see the inputs it needs.
Open the Resources area to find files and materials. Choose the relevant library or school tab, then check search text and file-type filters if an item seems to be missing. A chat in Saved Chats and a file in Resources are different kinds of saved work.
Use Classes & Students to work with an available class. Learning-activity areas may appear within a class when they are enabled for your account. Assignments and study rooms are coming soon in this Help Center; if an area you expect is absent, check the guide to missing features.
Open Teaching Profile for teaching information and AI preferences. Open your account/profile menu for account settings, First experience and Support. Support opens the feedback form, where you can describe a question or problem.
You can choose the right area for a conversation, a resource, a class task or account help.
Check that you are signed in with the school account you expected.
Use Why a feature or tool is missing to check availability and access; a different menu does not by itself mean your work has been deleted.
Tell the team what you were trying to do and what happened.
Contact support or send feedback