A tour action is unavailable
Check whether the corresponding class, student or tool area appears in your workspace.
Continue with the teaching tasks you can access, and use the missing-feature guide for the absent area.
Open First experience from your account menu to revisit the introduction. Work through the guidance that is useful to you, and pause or close it when you want to return to your own task.
Select your account/profile control and choose First experience. The introduction opens alongside the workspace, so you can read the guidance and follow the next action.
Start with the instruction shown in Your first steps. When it asks you to try a prompt, use a small teaching example without student names or personal details. Later class or student tasks may depend on the areas available to your account.
Follow one instruction at a time and read the result in the product before moving on. A tour step that creates or changes something is a real product action; choose a useful task rather than entering information you do not want to keep.
Use Pause when you want to stop the guidance, or Close onboarding to dismiss it. You can open First experience again when you want another look. Before navigating away from your work, handle any separate unsaved-change warning.
If you would rather work at your own pace, start with Create your first teaching resource or open the guide for the task you are trying. You do not need to complete every tour item before asking PLAI a teaching question.
You have revisited the introduction and can continue with the task that matters to you.
Check whether the corresponding class, student or tool area appears in your workspace.
Continue with the teaching tasks you can access, and use the missing-feature guide for the absent area.
Tell the team what you were trying to do and what happened.
Contact support or send feedback